Online Sales Channel

Overview

Online Sales Channel (OSC) is one of Zalopay Commerce's solutions. It utilizes Zalo, the chat-based social platform widely used by all user segments in Vietnam, to provide merchants and users with a modern and convenient online shopping experience.

Through OSC, businesses can easily create an online store system with more than 10 access points from Zalo & Zalopay, integrating with the Zalo OA ecosystem to interact with customers, operating seamlessly, thereby maximizing business efficiency.

Key features

1. Attractive store interface with a synchronized
2. Orders that are successfully created will be sent to the business's operating system
3. Order status is updated between business and customer throughout the process
4. Diverse payment methods: Zalopay wallet, ATM card, Visa/Master card, VietQR transfer, ApplePay,...
5. Variety of promotion programs to meet business needs: Direct discounts, Vouchers, Flash Sales, Enter code, Buy X get Y free, Minimum spend gets Y
6. Integration with 3PL: Ahamove, Grab Express,... to connect your online store with logistics service

Integration Steps

1. Store Configuration: set up a storefront, configure required information, provide the app_id, store_id, mac_key, etc.
2. Menu Synchronization: synchronize menus and folders
3. Order Activation: synchronize orders with partners’ system
4. Order Updates: implement real-time order updates